Frequently Asked Questions (FAQ) - Saatchi Watch 

1. What types of watches do you offer?

• We offer a wide range of watches, including luxury, sports, casual, and smartwatches for both men and women. Our collection includes various brands, styles, and price points to suit your preferences and budget.

2. Are your watches authentic and genuine?

• Yes, all the watches we sell are 100% authentic and sourced directly from authorized dealers and reputable manufacturers. We do not sell replicas or counterfeit products.

3. What is the warranty on your watches?

• The warranty period for our watches may vary depending on the brand and model. Most of our watches come with a standard manufacturer's warranty, typically 1 year. Please check the product description for specific warranty information.

4. How do I find the right watch size for my wrist?

• To determine the right watch size for your wrist, please refer to the product details, which include case diameter and strap length. You can also find sizing information in the product description. If you have any questions, feel free to contact our customer support team for assistance.

5. Can I return or exchange a watch if I change my mind?

• Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return the watch within 30 days of receiving it. Please refer to our Return and Exchange Policy for more details.

6. How do I track my order?

• You can track your order by logging into your account on our website and checking the order status. Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

7. What payment methods do you accept?

• We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Your financial information is kept safe and secure.

8. Do you offer international shipping?

• Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and shipping options and fees will be displayed accordingly.

9. How do I care for and maintain my watch?

• Proper care and maintenance are essential to keep your watch in good condition. We recommend referring to the care instructions provided with your watch or checking the manufacturer's website for specific guidelines on cleaning and maintenance.

10. What if I have more questions or need assistance?

• If you have any additional questions or need assistance, please don't hesitate to reach out to our friendly customer support team. You can contact us via email, phone, or live chat, and we'll be happy to assist you.